goodness, humor, nerd

In Communist Russia, customer serves you

totally accurate

totally accurate

Occasionally I poke around Medieval Collectibles to see what’s on sale that I might add to my Renaissance Faire costume.  I’d been poking around for years before I finally got around to buying a legitimate Renn Faire costume, so of course I bought the wrong size.  I chatted with some very helpful online service reps who assured me that if I bought the right size and sent back the too-big dress, I would be refunded the amount of the too-big dress and all would be well.

Well.  That was almost a year ago, and I only just got around to sending the too-big dress back this week.  I sent with it a note that essentially said, “Hey, I spoke with some very nice people at your company who assured me I could get a refund for this dress since I bought another one, so here it is and since you’ve all been so nice, please enjoy this group of photos of Benedict Cumberbatch transforming into an otter.”

I received an email from said company today:

I wanted to let you know that we received back Irish Dress and saw that you wanted us to process this as a return for refund. Typically a 15% restocking fee is removed before refunding, however since you already placed an exchange order, we are waiving this fee.

How nice!  They’re refunding me in full.  Then it said boring stuff about waiting a few days for the full refund without freaking out because where is my refund raaaaaaaagh!! /table flip.  Then there was this:

P.S. Thank you for the pictures of Benedict Cumberbatch, they were very funny! 🙂

Success!  Hahahaha omg I love that a human looked at my little note and smiled.  Totally made my day.

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